Head of Ecommerce & Marketing, N.America, CSA Travel Protection / Generali Global Assistance
Tiffany Glass leads the ecommerce and marketing departments and is responsible for the company’s digital and hard marketing strategy and execution. Tiffany Glass is building the ecommerce strategy and roadmap for CSA Travel Protection with a focus on user experience.
Her career is 20+ years in the travel industry including Chief Operating Officer for Travel Leaders Leisure Group where she headed Ecommerce, Technology, and Operations for Vacation.com, CruiseDeals.com, SinglesCruise.com, and All Aboard Travel. As Managing Director Ecommerce & Interactive Marketing at US Airways, Glass ran www.usairways .com and increased the online channel from 5% to 25% of company tickets.
She holds a bachelor’s degree in econometrics from Wake Forest University and an MBA in international trade from George Washingiton Unviersity. She has traveled 111 countries and was a Peace Corps Volunteer in the Central African Republic.